Privacy and use of information

When creating an account or chart, you provide information such as your name, email, phone number, birth date, birth time and city of birth. The city is associated with coordinates and a time zone for chart calculation. These details let us save and reopen readings, identify your account and deliver the product.

Purchased readings, files and payment records are associated with an account or chart. Access links sent by email or WhatsApp may open your content: avoid sharing them publicly.

The site uses browser storage to maintain your session, language, theme and visit-source information. It also records events such as page views, reading-area choices and purchase steps to understand usage and improve the service.

Campaign measurement uses visit identifiers and Meta services. On the chart page and at checkout, Microsoft Clarity anonymously records scrolling and taps, with typed fields masked, to understand where the page is confusing. Your contact details may also be used for chart delivery, purchase messages and recovery communications. To request that messages stop, use the unsubscribe option where available or contact support. Browser settings let you control cookies and storage; some account access features rely on them.

The service uses providers for hosting, databases and authentication, payment processing, email and WhatsApp delivery, files and audio narration. These include Cloudflare, Supabase, Stripe and, for Brazilian payment options, Mercado Pago. Each service handles the information needed for its part of the process.

Card details are sent to the payment provider during checkout. Never send passwords or full card details to support. Saved charts remain in your account for later access.

Contact the New Era Astrology team on WhatsApp at +55 51 9013-5494 to request information, corrections, account deletion or an end to messages. The team may ask you to confirm your identity to protect your account.

This page describes how Soul Map works. Questions about specific information, files or purchases should go to support. Do not publish birth details or private access links on social media.

The site records its own dashboard and purchase funnel events without sending them to third parties, without asking for consent for this measurement.

In the regions listed below, the Meta pixel, Microsoft Clarity and server transmission of purchases to Meta (CAPI) and OpenAI Ads are only activated with consent.

The notice appears for visitors accessing from the European Union, the United Kingdom, Switzerland, Norway, Iceland and Liechtenstein.

The choice to accept or continue without accepting is stored in this browser for 12 months.

The “Cookie preferences” link in the footer lets you clear this choice and reopen the notice to accept or continue without accepting, without preventing use or purchase.

This section explains the purposes of data use, the legal bases and your rights. References to the GDPR do not replace the specific rules of the United Kingdom and Switzerland. The application of each basis and each right depends on the requirements of the relevant legislation.

LUISA ABECH CRIPPA — CNPJ 41.448.731/0001-81

Rua Araguaia, 378, Jardim Mauá, Novo Hamburgo – RS, CEP 93548-350, Brasil

Privacy requests: contato@luisacrippa.com.br

Account, chart calculation and delivery: We use the necessary birth, email and WhatsApp details to create the account, calculate and deliver the free or paid chart, based on performance of a contract or steps requested before entering into a contract. (Art. 6(1)(b))

Payment and tax obligations: We use purchase data to process payment and retain required tax records, based on the contract and, where the relevant legal requirements are met, compliance with an applicable legal obligation. (Art. 6(1)(b), 6(1)(c))

Messages about the chart itself: We use contact details for necessary delivery, access and chart access recovery messages and for messages about a purchase you started, based on the contract or on steps taken at your request before entering into it. (Art. 6(1)(b))

Tips and offers with your consent: We send tips and offers by email and WhatsApp to those who tick this option when signing up; the box is unticked by default and separate from the cookie notice. You can withdraw your consent at any time through the unsubscribe option in each message or the indicated channel, without affecting the lawfulness of earlier messages. (Art. 6(1)(a))

Offers to customers: After a purchase, we may send offers for similar products on the basis of legitimate interest, subject to necessity and balance with your rights. You can object at any time through the unsubscribe option in each message or the indicated channel. (Art. 6(1)(f))

The site’s own measurement: We record dashboard and funnel events without sending them to third parties, based on the legitimate interest in understanding usage and improving the service where applicable, subject to necessity, proportionality and your rights. (Art. 6(1)(f))

Third-party measurement and conversions: In the regions covered by the cookie notice, the Meta pixel, Microsoft Clarity and server transmission of purchases to Meta (CAPI) and OpenAI Ads depend on consent. You can withdraw your choice in this browser through the “Cookie preferences” link, without affecting the lawfulness of earlier processing based on valid consent. (Art. 6(1)(a))

You can request access, rectification, erasure, restriction and portability of your data, as well as object to processing and withdraw consent, subject to the requirements and limits applicable to each right.

To exercise these rights, write to the privacy channel indicated above; we may request the information necessary to confirm your identity and protect your data.

If you consider that processing infringes the GDPR, you may complain to the competent authority, in particular in the country of your habitual residence, place of work or the alleged infringement, under Article 77, without prejudice to other remedies.

United Kingdom — ICO

Official list of EEA authorities (EDPB)